Refund Policy
Effective Date: 05/03/2026
At NEOVERSITY PRIVATE LIMITED, we are committed to providing high-quality online courses and a seamless learning experience. However, we understand that sometimes a course may not meet your expectations. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. Eligibility for Refunds
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Refund requests must be submitted within 7 Days of purchase.
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To be eligible, you must provide a valid proof of purchase.
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Refunds are only available for digital course products purchased directly from our website.
2. Non-Refundable Items
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Any course material that has been fully downloaded or accessed.
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Discounts, promotional offers, or bundles.
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Membership fees, subscriptions, or any third-party integrations.
3. How to Request a Refund
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Contact our support team at info@neoversityedu.com with your order details.
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Provide the reason for your refund request.
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Our team will review your request and respond within 7 business days.
4. Refund Processing
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Approved refunds will be processed via the original payment method.
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Please allow 7-10 business days for the refund to appear on your account, depending on your bank or payment provider.
5. Exceptions
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If you experience technical issues with the course, we will provide support or course access assistance before issuing a refund.
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Refunds may be denied if it is determined that the course was partially or fully completed, or if the request is made after the eligibility period.
6. Contact Us
If you have questions about our refund policy or need assistance, please reach out to:
NEOVERSITY PRIVATE LIMITED