Privacy Policy
Effective Date: 05/03/2026
At NEOVERSITY PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
This Privacy Policy is prepared in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and other relevant data protection regulations.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and account login information when you register or purchase a course.
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Usage Information: Pages visited, courses viewed, progress data, and interactions with our platform.
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Technical Information: IP address, browser type, device information, and cookies for analytics and performance.
2. How We Use Your Information
We use the collected information to:
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Create and manage user accounts
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Provide access to courses and learning materials
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Process payments and transactions
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Improve website functionality and user experience
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Send important updates, notifications, and support responses
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Ensure platform security and prevent misuse
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can control or disable cookies through your browser settings.
4. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
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Trusted third-party service providers (payment gateways, hosting, analytics)
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Legal authorities if required by law or to protect our rights
All third parties are required to maintain the confidentiality of your information.
5. Payment Information
Payments made on NEOVERSITY PRIVATE LIMITED are processed through secure third-party payment gateways. We do not store or process your credit/debit card details on our servers.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure.
7. User Rights
You have the right to:
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Access, update, or correct your personal information
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Request deletion of your account and data (subject to legal requirements)
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Opt out of promotional communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Grievance Officer
In accordance with applicable laws including the Digital Personal Data Protection Act, 2023, the details of the Grievance Officer are provided below:
Grievance Officer: Mr. Vinay
Company: NEOVERSITY PRIVATE LIMITED
Email: grievance@neoversityedu.com
Phone: +91 7838778925
Address:
5th Floor, Unit No. 513, Amba Tower,
D.C. Chowk, Rohini Sector 9,
New Delhi, North West Delhi, Delhi – 110085
The Grievance Officer will acknowledge and address any complaints or concerns related to personal data within a reasonable time as required by applicable law.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
NEOVERSITY PRIVATE LIMITED